FAQ
Find quick answers to common questions about Taupoc swimwear, including sizing, shipping, returns, fabric care, and custom orders.
Orders & Shipping
Where do you ship to?
We ship worldwide. Shipping availability and delivery times may vary depending on your location.
How long does shipping take?
Orders are typically processed within 1–3 business days.
Estimated delivery times:
Standard Shipping: 7–14 business days
Express Shipping: 3–7 business days
(Delivery times may vary due to customs or peak seasons.)
Do you offer free shipping?
Yes, we offer free shipping on orders that meet the minimum purchase requirement. Details are shown at checkout.
Products & Sizing
How do I choose the right size?
Please refer to our Size Guide on each product page. If you are between sizes, we recommend sizing up for comfort, especially for training swimsuits.
Are Taupoc swimsuits true to size?
Yes. Our swimsuits are designed for a secure, athletic fit. Competitive swimmers may prefer a tighter fit, while casual training swimmers may prefer slightly more comfort.
What fabric do you use?
Our training swimwear is made from high-performance PBT fabric, known for:
Excellent chlorine resistance
Long-lasting shape retention
Quick drying and breathable comfort
This is the same category of fabric trusted by professional swim brands.
Are the swimsuits see-through?
No. All Taupoc training swimsuits are fully lined to ensure coverage, confidence, and comfort.
Care Instructions
How should I care for my swimsuit?
To extend the life of your swimsuit:
Rinse with cold water immediately after use
Hand wash only
Do not bleach, iron, or tumble dry
Lay flat to dry, away from direct sunlight
Proper care helps maintain fabric elasticity and color.
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery, provided the item is unworn, unwashed, and in original condition with tags attached.
Can I exchange for a different size or color?
Yes. Exchanges are subject to stock availability. Please contact our support team before returning your item.
Are sale items refundable?
Sale or clearance items are final sale unless otherwise stated.
Custom & Wholesale
Do you offer custom swimwear?
Yes. We provide custom swimwear solutions for teams, clubs, and organizations.
Please contact us with your design, quantity, and timeline requirements.
Do you work with wholesale or distributors?
Yes. We welcome wholesale and distributor inquiries. Reach out to us via our contact page for more information.
Support & Contact
How can I contact customer support?
You can reach us through our Contact Us page or by email. Our team typically responds within 24–48 hours on business days.
Didn’t find your answer?
Feel free to contact us—we’re always happy to help.